Coach Retail Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 25, 2026
About Coach
Coach is a New York–born fashion house known for leather goods and accessible luxury, operating globally with a contemporary, design-led aesthetic. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and cross-brand innovation across retail and digital channels.
Coach is hiring a part-time Sales Associate in Clinton, Connecticut. Join Tapestry's retail team to deliver elevated luxury service and drive client growth.
Role & Responsibilities
- Act as the front-line ambassador of the brand, delivering elevated, personalised luxury service in accordance with Coach style and service standards.
- Build and maintain long-term client relationships through styling advice, product expertise, and proactive follow-up to drive repeat business.
- Achieve and exceed individual and store sales KPIs through cross-selling, upselling and tailored recommendations.
- Sell via omni-channel methods: use mobile POS, clienteling tools, social selling and short-form video to capture data and convert sales.
- Execute daily store operations including cash wrap, transactions (purchases, returns, exchanges, online pickups), inventory receipt and replenishment.
- Maintain visual merchandising standards, keep sales floor and stockroom organised and stocked, and follow asset protection procedures.
- Support inventory cycles and product movement; assist teammates across functional areas as needed.
- Participate in brand initiatives, training programs and inclusion activities; accept feedback and adapt behaviours professionally.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to operate POS systems and mobile devices (iPad/Mobile POS); basic computer proficiency.
- Capable of meeting physical demands: regularly lift 25 lbs (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre stockroom and sales floor.
- Flexible availability, including nights, weekends, peak seasons and public holidays.
- Strong English language proficiency.
- Social media savvy and experience with live-stream shopping or video demos is preferred.
Skills
Experience
Minimum of one year in retail sales; experience within luxury or fashion retail is preferred and will be considered favourably.
Education
High school diploma or equivalent; a combination of education and relevant sales experience will be considered.
Workplace
The role is situated in Clinton, Connecticut, USA — conveniently close to New Haven.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach combines New York heritage with contemporary design, operating within the Tapestry group’s inclusive and innovation-focused culture. The workplace emphasises customer obsession, creativity, direct feedback, and continuous learning across retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Sales Advisor», «Luxury Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.