Coach Retail Sales Associate

Location
Employment Part-Time
Seniority Entry-Level
Compensation $15–19.50/hour
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 8, 2026
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Coach — Sales Associate (part-time) in Asheville, North Carolina. Drive luxury retail sales, clienteling and omnichannel service at Asheville Outlets.

Overview

Coach is an American luxury accessories and lifestyle maison known for its leather goods, handbags and contemporary ready-to-wear. Operating as part of the Tapestry portfolio, Coach blends heritage craftsmanship with modern design and places emphasis on inclusive customer experiences, creativity, and omnichannel retail innovation.

Role & Responsibilities

  • Act as the front-line ambassador for the Coach brand, delivering elevated, personalized service consistent with Coach style and service standards.
  • Build and nurture lasting client relationships through styling advice, product expertise and proactive clienteling to drive repeat business.
  • Achieve individual and store sales targets through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
  • Operate mobile POS and store systems to process purchases, returns, exchanges and online order pickups accurately and efficiently.
  • Use clienteling tools and social/short-form video platforms to capture client data, engage audiences and convert leads to sales.
  • Maintain visual merchandising, replenish stock, receive shipments and support inventory cycles while preserving presentation standards.
  • Perform daily operational tasks including cash wrap duties, inventory processing, loss-prevention procedures and general housekeeping of sales floor and stockroom.
  • Support teammates across functional areas, contribute to a collaborative, trust-based environment and participate in brand training and inclusion initiatives.

Qualifications

  • Minimum of 1+ year of sales experience in retail; luxury retail experience preferred.
  • Proven ability to operate POS systems and mobile devices (iPad/Mobile POS); basic computer proficiency required.
  • Strong English language proficiency.
  • Social media savvy with experience in short-form video, live-stream shopping or video demos and clienteling preferred.
  • Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
  • Capable of regular lifting (25 lbs) and occasional lifting up to 50 lbs; able to climb, bend and maneuver in salesfloor/stockroom environments.

Skills

Mobile POS POS iPad clienteling tools walkie-talkie short-form video social selling platforms inventory processing

Experience

Minimum of 1+ year of retail sales experience; prior luxury retail exposure and experience with omnichannel selling, clienteling and social/live video commerce are preferred.

Education

High school diploma or equivalent; a combination of education and experience will be considered.

Workplace

The successful candidate will be located in Asheville, North Carolina, USA.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive and customer-centric workplace rooted in craftsmanship and contemporary design. As part of Tapestry, the brand emphasizes equity, diversity and ongoing development, encouraging collaboration and frontline empowerment across retail teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Boutique Sales Associate», «Sales Consultant», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.