Coach Retail Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 11, 2026
About Coach
Coach is a New York–born luxury fashion house specialising in leather goods and ready-to-wear, operating as part of the Tapestry portfolio. The brand blends contemporary design with American craft sensibilities and positions itself on creativity, inclusivity and elevated customer experience within a global network of maisons.
Coach in Arlington, VA seeks a part-time Sales Associate to deliver luxury retail service and omni-channel selling at the Pentagon store.
Role & Responsibilities
- Act as the front‑line ambassador for the Coach brand, delivering an elevated, personalised shopping experience in accordance with Coach style and service standards.
- Develop and maintain client relationships through styling advice, product expertise and proactive follow-up to drive repeat business.
- Execute omni‑channel selling: use Mobile POS and clienteling tools to close sales, process transactions (purchases, returns, exchanges, online pickups), and capture customer data.
- Drive sales performance through cross‑selling, upselling and attainment of individual and team KPIs; develop and implement personal sales plans.
- Maintain store operations and visual standards including inventory processing, replenishment, visual merchandising and stockroom organisation.
- Support inventory cycles (receiving shipments, stocking, product movement) and adhere to POS, asset protection and retail policies.
- Contribute to team performance by fostering a collaborative environment, participating in brand initiatives and completing assigned training.
- Operate in a high‑traffic retail environment, managing multiple customers on the floor while maintaining composure and service excellence.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and relevant experience will be considered.
- Proven ability to meet or exceed sales targets and execute personal sales plans.
- Proficiency using Mobile POS systems and basic computer devices (iPad/laptop); experience with clienteling tools and social selling platforms is preferred.
- Strong English communication skills (verbal and written).
- Ability to work a flexible schedule, including nights, weekends, peak seasons and public holidays.
- Must be able to lift regularly up to 25 lbs and occasionally up to 50 lbs, and perform physical tasks such as climbing, bending and kneeling.
Skills
Experience
At least 1 year of sales experience, preferably within luxury or fashion retail; demonstrable history of achieving sales targets and engaging clients across in‑store and digital touchpoints.
Education
High school diploma or equivalent; retail or fashion-related vocational training preferred.
Workplace
The successful candidate will be located in Arlington, Virginia, USA, with easy access to Washington, D.C..
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasises creativity, inclusivity and a customer‑first mindset, drawing on its New York heritage and the broader resources of Tapestry. The workplace values candid feedback, continuous learning and collaborative team performance across retail and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Luxury Sales Consultant», «Client Relations Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.