Coach Retail Sales Assistant (Temporary)
Coach Temporary Sales Support Associate in New York, NY — support client service, merchandising and POS operations for Coach retail.
Overview
Coach is an American luxury accessories and lifestyle brand known for refined leather goods and contemporary ready-to-wear. As part of Tapestry, Coach combines heritage craftsmanship with a modern retail approach and operates stores and e-commerce channels globally, offering career paths across retail, design, and commercial functions.
Role & Responsibilities
- Support the sales floor by assisting clients with product selection, fittings and styling advice, ensuring Coach’s elevated service standards are consistently delivered.
- Operate the point-of-sale system to process sales, exchanges and returns accurately while maintaining proper cash handling and transaction documentation.
- Execute visual merchandising directives, replenish inventory on the sales floor, and maintain product presentation to brand guidelines.
- Perform clienteling activities such as updating customer records, following up on appointments and facilitating personalized service under store protocols.
- Assist with stock management tasks including receiving deliveries, tagging merchandise, conducting cycle counts and reporting discrepancies.
- Prepare the store for peak trading periods and special events, supporting inventory prep, gift-wrapping and client hospitality.
- Collaborate with the store team on daily opening and closing procedures, ensuring loss-prevention and workplace safety measures are observed.
- Complete ad-hoc administrative and back-office tasks to support store operations and senior sales staff.
Qualifications
- Demonstrated aptitude for high-quality customer service in a retail or client-facing environment.
- Professional demeanour, polished presentation and strong interpersonal communication skills.
- Basic numeracy and proven ability to handle transactions and maintain attention to detail under pressure.
- Flexibility to work a retail schedule including evenings, weekends and peak seasonal periods.
- Ability to lift and move merchandising boxes and stand for extended periods during shifts.
Skills
Experience
Preferably 1+ years of retail or customer-facing experience; prior exposure to luxury or premium brands is advantageous but not mandatory for temporary assignments.
Education
High school diploma or equivalent; retail or customer service training is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach fosters a collaborative, client-centric retail culture grounded in craftsmanship and contemporary design. The workplace emphasizes polished service, professional development within retail operations, and alignment with the brand’s elevated presentation standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.