Coach Retail Operations Trainee

Employment
Full-Time
Seniority
Intern
Posted
Jul 3, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Hong Kong seeks Retail Management Trainee for New Town Plaza store to develop leadership skills in luxury retail.

Role & Responsibilities

  • Assist in daily store operations and visual merchandising standards
  • Support sales team leadership and customer service excellence
  • Contribute to inventory management and stock organization
  • Participate in staff training and development initiatives
  • Assist in implementing promotional campaigns and store events
  • Monitor store performance metrics and sales targets

Qualifications

  • Strong retail or customer service experience
  • Demonstrated leadership potential
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Passion for the Coach brand and luxury fashion

Skills

Retail operations management Customer service Visual merchandising Point of sale (POS) systems Inventory management Team coordination Sales analytics

Experience

0-2 years of retail or hospitality experience preferred; prior exposure to luxury retail or brand management is advantageous.

Education

Secondary education or equivalent; retail management certification or equivalent training is preferred but not required.

Workplace

This position is based in Hong Kong, Hong Kong.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Management Trainee», «Store Management Associate», «Assistant Store Manager Trainee», «Retail Leadership Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Retail Operations Trainee

Hong Kong, Hong Kong

Continue to the application.