Coach Retail Management Trainee

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Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 11, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Shenzhen seeks Retail Management Trainee for Mixc Mall location. Entry-level role with training in luxury retail operations and sales.

Role & Responsibilities

  • Deliver personalized client service and product expertise across Coach's handbag, accessory, and lifestyle collections
  • Support daily retail operations including stock management, visual merchandising, and store maintenance
  • Process transactions and manage point-of-sale systems with accuracy and efficiency
  • Participate in ongoing training programs to develop retail management competencies
  • Collaborate with store leadership to achieve sales targets and KPIs
  • Build client relationships and foster repeat business through exceptional service standards

Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to work flexible retail hours including weekends and holidays
  • Professional appearance and demeanor aligned with luxury retail standards
  • Customer service experience preferred

Skills

Customer service Sales Point-of-sale systems Inventory management Visual merchandising Teamwork

Experience

No prior retail experience required; enthusiasm for luxury fashion and commitment to professional development are essential.

Education

High school diploma or equivalent

Workplace

The successful candidate will be located in Shenzhen, Guangdong, China.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate Trainee», «Store Operations Trainee», «Retail Associate», «Assistant Store Manager Trainee», «Client Advisor in Training», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.