Coach Retail Management Trainee

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 3, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Hong Kong seeks Retail Management Trainee at New Town Plaza boutique. Develop retail leadership skills in luxury fashion environment.

Role & Responsibilities

  • Execute daily retail operations and point-of-sale procedures within assigned Coach boutique
  • Support store management in inventory management, merchandising standards, and visual presentation
  • Assist in training and mentoring retail associates to ensure consistent brand service standards
  • Contribute to achieving sales targets and KPIs through effective floor presence and customer engagement
  • Participate in cross-functional projects and special initiatives as assigned by regional management
  • Monitor and maintain compliance with health, safety, and brand operational protocols

Qualifications

  • High school diploma or equivalent
  • Demonstrated interest in luxury retail or fashion industry
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced, customer-centric environment
  • Flexibility to work retail hours including weekends and peak trading periods

Skills

Customer service excellence Point-of-sale (POS) systems Inventory management Visual merchandising Retail math and sales analytics Team collaboration

Experience

No prior retail experience required; however, demonstrated interest in luxury fashion and retail operations is advantageous. Prior experience in customer-facing roles is valued.

Education

High school diploma or equivalent qualification required.

Workplace

This position is based in Hong Kong, Hong Kong.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Management Trainee», «Retail Operations Trainee», «Assistant Store Manager Trainee», «Store Management Development Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Retail Management Trainee

Hong Kong, Hong Kong

Continue to the application.