Coach Store Manager
- Location
- Williamsburg Virginia USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach, a premier American luxury leather‑goods house and member of the Tapestry group, blends heritage craftsmanship with contemporary design. The brand operates a global retail network and emphasizes elevated client service, product knowledge and visual presentation across its boutiques.
Coach seeks a Store Manager to lead retail operations at the Berkeley Commons location in Williamsburg, Virginia. The role requires a seasoned retail leader to maintain sales performance, embody Coach's brand values, mentor team members, and execute company initiatives while fostering an inclusive, high-performing culture on the sales floor.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Serve as a brand ambassador embodying Coach values and increasing brand awareness
- Lead implementation of company initiatives and support full operation of the retail store
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Support recruiting, interviewing, performance evaluation, and high-level training as needed
- Provide feedback and guidance to improve individual performance and hold team accountable for goals
- Establish trust and maintain integrity to foster collaboration and an inclusive culture
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
- Enforce compliance with company policies, procedures, and store operational standards
- Create customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy
- Provide HR and conflict resolution support to team and district leadership as needed
Qualifications
- Minimum 1+ years of equivalent experience managing competitive retail space at lead supervisor level
- Ability to lift at least 25 pounds regularly, up to 50 pounds occasionally
- Ability to bend, reach, stretch, climb, kneel, and maneuver sales floor and stockroom
- Demonstrated sales acumen and business orientation
- Strong leadership and team-building capabilities
- Customer-focused mindset with ability to build long-term client relationships
Skills
Experience
Minimum 1 year of equivalent experience managing competitive retail space at the lead supervisor level.
Education
Not specified.
Workplace
The successful candidate will be located in Williamsburg, Virginia, USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a client‑first retail culture rooted in craftsmanship and modern luxury. The workplace values collaborative leadership, professional development and attention to detail, reflecting the standards of the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Lead», «Retail Manager», «Sales Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.