Coach Sales Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for its leather goods, handbags and refined casual luxury. The brand operates within the Tapestry, Inc. portfolio and combines contemporary design with artisanal craftsmanship. As an employer, Coach is recognized for upscale retail environments, structured training for frontline staff and a focus on delivering elevated client experiences.
Coach seeks a Temporary Sales Associate to serve as a front-line brand ambassador in its Cypress, Texas retail location. The role demands excellence in delivering personalized, luxury-caliber service whilst driving sales through cross-selling, upselling, and client relationship building. The successful candidate will leverage mobile POS systems, clienteling platforms, and omni-channel selling techniques to meet individual and team KPIs, while maintaining operational excellence and visual merchandising standards.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture client data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team key performance indicators (KPIs)
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers concurrently, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and properly stocked; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently (purchases, returns, exchanges, online pickups)
- Support inventory cycles: receive shipments, stock shelves, and manage product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor under pressure
Qualifications
- Minimum 1+ years of sales experience; luxury retail background strongly preferred
- Proficiency with POS systems, basic computer literacy (iPad, laptop, Mobile POS), walkie-talkie communication, and ability to read price and release sheets
- Capacity to work at a fast pace; ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
- Strong English language proficiency
- Knowledge of fashion trends and competitor offerings
- Social media proficiency and experience with live-stream shopping, video demonstrations, and client relationship management (CRM) tools (preferred)
- Flexibility to work nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
Minimum 1 year of retail sales experience preferred; luxury retail background is advantageous. A combination of education and relevant retail experience will be considered. Familiarity with omni-channel retail environments and clienteling methodologies is highly valued.
Education
High school diploma or equivalent; post-secondary education in retail, business, fashion, or related fields is advantageous but not required.
Workplace
The role is situated in Cypress, Texas, USA — conveniently close to Houston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach cultivates a client-centric retail culture grounded in craftsmanship, style and elevated hospitality. Store teams operate in fast-paced, collaborative environments with an emphasis on product knowledge, polished presentation and continuous learning under the wider Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.