Coach Retail Cashier
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for leather goods and ready-to-wear. The label operates globally and is part of Tapestry, Inc., a conglomerate that houses multiple premium fashion houses. The employer emphasizes craftsmanship, elevated client service and omnichannel retail experiences.
Coach seeks a Cashier III in New York, NY — experienced POS professional delivering luxury client service in a fast-paced retail environment.
Role & Responsibilities
- Operate the point-of-sale system accurately to process sales, returns, exchanges and gift services while ensuring adherence to company cash-handling policies.
- Maintain and reconcile the cash drawer, prepare daily till reports and escalate discrepancies according to store procedures.
- Deliver high-caliber, personalized service to a luxury clientele, cultivating rapport and identifying opportunities to cross-sell and drive conversion.
- Support store standards including merchandising, stock replenishment, fitting-room management and visual presentation to reflect brand aesthetics.
- Follow loss-prevention protocols, complete required paperwork and collaborate with the management team on shrink-reduction measures.
- Assist with inbound shipments, price checks and general administrative tasks to support smooth store operations during peak periods.
Qualifications
- High school diploma or equivalent.
- Proven cash-handling experience with strong numeracy and attention to detail.
- Demonstrable customer-service skills, preferably within luxury, fashion, or premium retail environments.
- Ability to work flexible retail hours including evenings, weekends and holidays.
- Legal authorization to work in the United States.
Skills
Experience
Typically 2+ years of experience in retail or customer-facing roles, with preference given to candidates who have worked in luxury or premium brand environments.
Education
High school diploma or equivalent.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a client-centric retail culture rooted in craftsmanship, attention to detail and aspirational yet approachable service. As part of Tapestry, the brand fosters collaborative teams in fast-paced store environments and provides opportunities to develop retail and brand expertise.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier III», «Point-of-Sale Associate», «Checkout Specialist», «Client Services Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.