Coach Retail Cashier

Location
Seniority Mid-Level
Posted ✦ Today
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Coach seeks a Cashier III in New York, NY — experienced POS professional delivering luxury client service in a fast-paced retail environment.

Overview

Coach is an American luxury accessories and lifestyle brand known for leather goods and ready-to-wear. The label operates globally and is part of Tapestry, Inc., a conglomerate that houses multiple premium fashion houses. The employer emphasizes craftsmanship, elevated client service and omnichannel retail experiences.

Role & Responsibilities

  • Operate the point-of-sale system accurately to process sales, returns, exchanges and gift services while ensuring adherence to company cash-handling policies.
  • Maintain and reconcile the cash drawer, prepare daily till reports and escalate discrepancies according to store procedures.
  • Deliver high-caliber, personalized service to a luxury clientele, cultivating rapport and identifying opportunities to cross-sell and drive conversion.
  • Support store standards including merchandising, stock replenishment, fitting-room management and visual presentation to reflect brand aesthetics.
  • Follow loss-prevention protocols, complete required paperwork and collaborate with the management team on shrink-reduction measures.
  • Assist with inbound shipments, price checks and general administrative tasks to support smooth store operations during peak periods.

Qualifications

  • High school diploma or equivalent.
  • Proven cash-handling experience with strong numeracy and attention to detail.
  • Demonstrable customer-service skills, preferably within luxury, fashion, or premium retail environments.
  • Ability to work flexible retail hours including evenings, weekends and holidays.
  • Legal authorization to work in the United States.

Skills

Point-of-sale (POS) operation Cash handling and reconciliation Luxury clienteling and customer service Loss prevention procedures Visual merchandising and store presentation

Experience

Typically 2+ years of experience in retail or customer-facing roles, with preference given to candidates who have worked in luxury or premium brand environments.

Education

High school diploma or equivalent.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a client-centric retail culture rooted in craftsmanship, attention to detail and aspirational yet approachable service. As part of Tapestry, the brand fosters collaborative teams in fast-paced store environments and provides opportunities to develop retail and brand expertise.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.