Coach Pop-up Sales Associate
Coach in New York, NY seeks a Temporary Sales Support Associate — temporary retail role supporting sales, clienteling and merchandising in‑store.
Overview
Coach is an American luxury leather‑goods and lifestyle brand known for refined craftsmanship and accessible luxury. As part of the Tapestry group, the brand operates a global retail network and prioritizes elevated client service, product quality and design-driven collections.
Role & Responsibilities
- Deliver exceptional client service on the sales floor, greeting clients, qualifying needs and managing product demonstrations.
- Process sales transactions accurately using the store POS, perform cash handling and end‑of‑day reconciliation.
- Support clienteling activities: schedule appointments, update client records and follow up on inquiries.
- Maintain visual merchandising standards: replenish stock, execute floor moves and ensure displays reflect brand guidelines.
- Assist with inventory tasks including receiving, tagging, basic stock counts and merchandising replenishment.
- Provide cover for peak periods, pop‑up events or employee absences, adapting quickly to changing store needs.
- Prepare and submit daily sales and activity reports to store management and escalate service or loss‑prevention issues as required.
Qualifications
- Proven customer‑facing retail experience, preferably within a luxury or premium fashion environment.
- Excellent interpersonal and communication skills with a polished, client‑centric manner.
- Numerate with accurate cash handling and point‑of‑sale transaction experience.
- Flexible availability including evenings, weekends and holiday trading periods.
- Able to lift merchandise and fixtures (typically up to 25kg) and perform light physical tasks on the shop floor.
- Legal right to work in the United States.
Skills
Experience
Typically 1+ years of retail sales experience; prior experience with luxury or premium brands preferred. Demonstrated ability to meet sales targets and deliver personalised client service.
Education
High school diploma or equivalent; vocational training in retail, fashion or luxury brand management is advantageous.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach fosters a design-led, client-focused retail culture that values craftsmanship, inclusivity and professional development. The retail environment emphasizes collaboration, high service standards and personal accountability, with opportunities to gain experience across sales and merchandising disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.