Coach Point-of-Sale Associate
About Coach
Coach is an American luxury fashion house renowned for leather goods, accessories and ready-to-wear. As part of Tapestry, Inc., the brand operates a global retail network and emphasizes craftsmanship, elevated client experiences and ongoing professional development for retail teams.
Coach is hiring a Cashier III in New York, NY — manage POS transactions and deliver luxury client service in a flagship retail setting.
Role & Responsibilities
- Operate point-of-sale (POS) systems to process sales, returns and exchanges with accuracy and discretion.
- Manage cash drawer and electronic payments; perform end-of-shift cash reconciliation and reporting.
- Deliver elevated, client-focused service through attentive greetings, product knowledge and seamless transaction flow.
- Support merchandising standards by maintaining visual presentation, replenishing stock and ensuring fitting-room protocols.
- Adhere to loss-prevention procedures and company policies, escalating suspicious activity to management.
- Collaborate with sales associates and store leadership to meet daily sales goals and enhance the in-store client journey.
Qualifications
- High school diploma or equivalent; additional retail or hospitality training is advantageous.
- Proven reliability and integrity in cash-handling responsibilities.
- Strong interpersonal skills with a client-oriented mindset appropriate for luxury retail.
- Flexible availability including evenings, weekends and holiday periods.
- Ability to stand for extended periods and perform repetitive tasks in a fast-paced retail environment.
Skills
Experience
Minimum of 2 years' experience in retail cashiering or POS operations preferred; experience within premium or luxury fashion retail is highly valued.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach fosters a service-driven retail culture that blends American design sensibility with heritage craftsmanship. In-store teams are expected to deliver refined client experiences while benefiting from a structured training environment and opportunities for internal advancement within the Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier III», «Retail Cashier», «Client Services Cashier», «Store Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.