- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach, a leading American luxury fashion house and part of Tapestry, is renowned for its leather goods, handbags and accessories. As an employer, Coach emphasizes product craftsmanship, elevated client service and retail career progression within a global luxury portfolio.
Coach seeks a Sales Associate to serve as a front-line brand ambassador in its Kaohsiung retail location. The successful candidate will deliver personalized, luxury-retail service while driving sales through expert product knowledge, omni-channel clienteling, and tailored styling advice. This role encompasses transactional excellence, operational support, and brand stewardship across in-store, mobile, and digital touchpoints.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations aligned with seasonal trends
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
- Source new customers, maintain relationship databases, and follow up strategically to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service excellence
- Maintain sales floor and stockroom cleanliness, organization, and stock levels; follow retail policies, point-of-sale, and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required; foster a collaborative, trust-based team environment
- Participate actively in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors swiftly, and maintain composure in fast-paced retail settings
Qualifications
- 1+ years of professional sales experience (luxury retail background strongly preferred)
- Demonstrated knowledge of contemporary fashion trends and competitive market landscape
- Proficiency with point-of-sale systems, iPad/laptop operations, mobile POS platforms, and walkie-talkie communication
- Ability to read price sheets, release calendars, and retail documentation accurately
- Capacity to work at a fast pace while lifting 25 lb regularly and up to 50 lb occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Familiarity with luxury retail service standards and omni-channel retail practices
Skills
Experience
1+ years of sales experience, with luxury retail background preferred. Knowledge of fashion trends, competitors, and omni-channel selling practices is valued. Experience with live-stream shopping, video demonstrations, and social media-driven retail is advantageous.
Education
No specific formal education requirement stated; a combination of education and relevant retail experience will be considered.
Workplace
The role is situated in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach cultivates a collaborative, client-centric retail culture that emphasizes craftsmanship, design and authentic customer relationships. The brand offers a fast-paced, performance-driven environment with opportunities for professional development across retail and corporate functions within the Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.