- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury accessories and lifestyle brand known for modern American design and craftsmanship. The brand is part of Tapestry, Inc., a leading house of modern luxury that also includes other heritage labels. As an employer, Coach emphasises customer-centric retail excellence, product knowledge, and internal development pathways for retail professionals.
The Sales Associate serves as the front-line ambassador of the Coach brand, delivering elevated and personalized shopping experiences while meeting store sales objectives and supporting daily retail operations. This part-time role combines luxury retail service excellence, omni-channel selling expertise, and collaborative teamwork to cultivate brand loyalty and drive revenue growth.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up communications to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining elevated service standards
- Maintain cleanliness, organization, and adequate stock levels on the sales floor and in the stockroom; follow all retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Collaborate with teammates across functional areas as required to support store operations
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Receive and integrate feedback professionally; maintain composure and professionalism in all interactions
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems, basic computer skills (iPad, laptop, Mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Physical capability to work at a fast pace; able to lift 25 lb regularly and up to 50 lb occasionally; comfortable climbing, bending, kneeling, and navigating sales floor and stockroom environments
- Strong English language proficiency
- Willingness to work a flexible schedule including nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
Minimum 1+ years of sales experience in a retail environment, preferably within luxury fashion or premium retail brands. Demonstrated success in client relationship building, sales target achievement, and omni-channel retail operations is valued. Experience with clienteling platforms, social selling, or live-stream shopping is advantageous but not required.
Education
No specific formal education requirement stated; a combination of relevant work experience and demonstrated retail or sales competency is acceptable.
Workplace
The successful candidate will be located in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach prioritises a client-first retail culture that blends modern American design with heritage craftsmanship. The workplace is collaborative and development-focused, offering retail training and progression opportunities within the broader Tapestry group while maintaining high standards of service and presentation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.