Coach Lead Cashier
- Location
- Round Rock Texas USA
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for premium leather goods and accessories. As part of Tapestry, Inc., Coach blends modern craftsmanship with accessible luxury, operating an international retail network and offering structured retail career paths and development within a global luxury portfolio.
This Lead Cashier position is instrumental in delivering exceptional customer experiences at Coach's retail checkout, ensuring operational accuracy and supporting team development. Acting as a brand ambassador, the successful candidate will create lasting impressions through genuine customer interactions, maintain strict cash handling protocols, and mentor junior cashiers to uphold service excellence and Coach's brand standards.
Role & Responsibilities
- Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression through genuine interactions
- Act as an ambassador for the Insider Program; promote add-on sales, gift cards, and loyalty engagement
- Maintain accuracy in cash handling, media management, and compliance with all Company policies and procedures
- Process returns, repairs, and damaged goods according to company standards; complete end-of-shift audits with management
- Keep cashwrap organized and clean; monitor equipment functionality and report issues promptly to management
- Assist in training and mentoring cashiers to uphold service and operational excellence standards
Qualifications
- 1+ years of experience in cashier or retail roles; luxury retail experience preferred
- Familiarity with POS systems, mobile technology, and basic computer skills
- Ability to work in a fast-paced retail environment
- Strong English language proficiency
- Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally); ability to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
1+ years in cashier or retail roles; luxury retail experience preferred. A combination of education and experience will be considered.
Education
High school diploma or equivalent preferred; a combination of education and retail experience will be considered.
Workplace
The successful candidate will be located in Round Rock, Texas, USA, with easy access to Austin.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance.
Culture
Coach emphasises thoughtful design, craftsmanship and approachable luxury, fostering an environment where frontline employees are ambassadors of the brand. As part of Tapestry, the workplace culture values professional development, collaborative retail teamwork and a customer-centric approach to building long-term client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier Supervisor», «Senior Cashier», «Checkout Specialist», «Head Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.