Coach Payments Associate

Location
Seniority Entry-Level
Posted ✦ Today
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Coach in New York, NY is hiring a Cashier to manage POS transactions and deliver luxury client service in a flagship retail environment.

Overview

Coach is an American luxury leather‑goods and accessories brand known for contemporary design and artisanal craftsmanship. The label is part of the Tapestry group and operates a global retail network of flagship stores and wholesale partners, combining heritage product-making with a customer‑centric retail approach.

Role & Responsibilities

  • Operate the point‑of‑sale system to process sales, returns, exchanges and payments accurately and efficiently.
  • Maintain cash drawer accuracy through timely reconciliation and adherence to cash‑handling procedures.
  • Deliver exceptional client service consistent with luxury standards: greet clients, respond to inquiries, and support personalised selling.
  • Support daily store operations including stock receiving, tagging, replenishment, and visual merchandising upkeep.
  • Follow loss‑prevention policies and report irregularities; participate in inventory counts and audit procedures.
  • Collaborate with store colleagues to meet sales targets, assist with clienteling activities and ensure a refined store presentation.

Qualifications

  • High school diploma or equivalent.
  • Minimum 1 year of cashier or retail point‑of‑sale experience; experience in luxury or premium retail preferred.
  • Demonstrated numeracy, attention to detail and integrity in cash handling.
  • Ability to work a flexible retail schedule including evenings, weekends and holidays.
  • Authorization to work in the United States.

Skills

Point‑of‑sale (POS) operation Cash handling and drawer reconciliation Customer service and client engagement Visual merchandising support Loss prevention and inventory control

Experience

At least one year of hands‑on experience operating a retail POS and handling cash; prior experience in luxury or premium retail environments is advantageous.

Education

High school diploma or equivalent.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a collaborative retail culture that values craftsmanship, elevated client service and creative product storytelling. Teams are customer‑focused, trained to maintain refined store environments and to translate brand heritage into contemporary in‑store experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.