Coach Management Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 6, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Retail Management Trainee in Hong Kong — full-time position at New Town Plaza flagship store for ambitious candidates seeking luxury retail training.
Role & Responsibilities
- Support daily store operations and visual merchandising initiatives aligned with Coach's brand standards
- Assist in inventory management, stock control, and merchandising of the collection
- Develop customer service expertise and facilitate transactions with luxury retail clientele
- Collaborate with store management on achieving sales targets and KPIs
- Participate in staff training and contribute to a welcoming, inclusive retail environment
- Monitor and maintain store presentation, cleanliness, and compliance with corporate guidelines
Qualifications
- High school diploma or equivalent; additional retail or hospitality education preferred
- Demonstrated commitment to customer service excellence and luxury retail standards
- Strong communication skills and cultural awareness for a cosmopolitan clientele
- Ability to work flexible retail hours including weekends and peak periods
Skills
Experience
Entry-level or minimal retail experience acceptable; enthusiasm for fashion and luxury retail preferred.
Education
High school diploma or equivalent required.
Workplace
The role is situated in Hong Kong, Hong Kong.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Management Trainee», «Store Operations Trainee», «Assistant Store Manager Trainee», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.