Coach Luxury Sales Consultant
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is a global American fashion house known for its leather goods, accessories and ready-to-wear. As part of the Tapestry portfolio, Coach combines heritage craftsmanship with contemporary design, operating a worldwide retail network and omnichannel platform. The brand emphasizes inclusive service, creativity and a customer-centric retail experience.
Coach in Hong Kong seeks a Seasonal Sales Associate at Hk Sogo Causeway Bay — part-time role delivering luxury retail, omni-channel clienteling and visual merchandising.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering the Coach Guide to Style and Service standards.
- Provide personalized styling and product expertise to build lasting client relationships and encourage repeat business.
- Drive sales through cross-selling, upselling and tailored recommendations to meet individual and store KPIs.
- Use mobile POS, clienteling tools and social selling (including short‑form video) to capture client data and convert opportunities.
- Develop and execute personal sales plans and proactively source new customers through in-store and digital channels.
- Process transactions efficiently (sales, returns, exchanges, online pickups) and follow POS and asset-protection procedures.
- Complete daily operational tasks: cash wrap, inventory processing, replenishment and basic visual merchandising.
- Maintain a clean, organized and well-stocked sales floor and stockroom, and support inventory cycles (receiving, stocking).
- Support teammates across functional areas, foster a collaborative team environment and participate in brand training and initiatives.
- Adapt selling techniques to business needs, manage multiple customers on the floor and maintain a calm, professional demeanor.
Qualifications
- 1+ years of sales experience; luxury retail experience preferred.
- Demonstrable product and fashion trend knowledge, with awareness of competitor landscape.
- Proven ability to operate POS systems and handle cash, and basic computer proficiency (iPad/laptop).
- Strong English proficiency required.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Social‑media savvy; experience with live‑stream shopping or video demos and clienteling/data acquisition preferred.
Skills
Experience
Minimum of one year in retail sales; prior experience in luxury retail or fashion preferred, with demonstrated success meeting sales KPIs and using digital clienteling tools.
Education
High school diploma or equivalent; a combination of relevant education and retail sales experience will be considered.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
Coach blends craftsmanship and contemporary design within a collaborative, inclusive workplace culture. As part of Tapestry, the brand prioritizes diversity, learning and omnichannel retail excellence, offering employees exposure to global retail programs and brand initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Sales Associate», «Sales Associate», «Client Advisor», «Retail Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.