Coach Luxury Sales Associate

Location
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury fashion house renowned for its leather goods, accessories and modern ready-to-wear. The brand operates globally and is part of the Tapestry group, a portfolio of luxury and lifestyle labels. As an employer, Coach emphasizes craftsmanship, elevated customer service and a retail culture that blends creativity with commercial discipline.

Coach Sales Associate in New York — deliver luxury client service, meet retail targets and represent Coach in-store.

Role & Responsibilities

  • Deliver exceptional, high-touch client service and cultivate long-term relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets through consultative selling and product expertise.
  • Execute visual merchandising standards to preserve brand presentation, maintain floor sets and ensure product storytelling is compelling.
  • Process point-of-sale transactions accurately, manage cash handling and maintain daily sales reporting.
  • Support inventory control including replenishment, stockroom organization and participation in stock counts.
  • Contribute to loss prevention, compliance with company policies and a safe, welcoming store environment.
  • Participate in store events, private client appointments and local marketing initiatives to drive traffic and conversion.

Qualifications

  • High school diploma or equivalent; tertiary education in fashion or business is advantageous but not required.
  • Availability to work flexible retail hours, including weekends, evenings and seasonal peak periods.
  • Strong interpersonal and communication skills with a proven aptitude for consultative selling.
  • Demonstrable numerical accuracy for cash handling and sales reconciliation.
  • Passion for luxury fashion and a clear alignment with the Coach brand aesthetic and client experience standards.

Skills

Clienteling / CRM practices Point-of-sale (POS) transactions and cash handling Visual merchandising and product presentation Inventory management and stock replenishment Sales reporting and target-driven selling

Experience

Typically 1+ years of retail sales experience is preferred, ideally within luxury or premium fashion; evidence of consistently meeting or exceeding sales targets is valued.

Education

High school diploma or equivalent; post-secondary study in retail, fashion or business is a plus.

Workplace

This position is based in New York, New York, USA.

Culture

Coach fosters a collaborative, client-focused retail culture that values craftsmanship and modern design sensibilities. Teams operate in a fast-paced, customer-driven environment where personal initiative and brand stewardship are rewarded.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Luxury Sales Associate

New York, USA

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