Coach Luxury Sales Associate
Coach Sales Associate in New York — deliver luxury client service, meet retail targets and represent Coach in-store.
Overview
Coach is an American luxury fashion house renowned for its leather goods, accessories and modern ready-to-wear. The brand operates globally and is part of the Tapestry group, a portfolio of luxury and lifestyle labels. As an employer, Coach emphasizes craftsmanship, elevated customer service and a retail culture that blends creativity with commercial discipline.
Role & Responsibilities
- Deliver exceptional, high-touch client service and cultivate long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets through consultative selling and product expertise.
- Execute visual merchandising standards to preserve brand presentation, maintain floor sets and ensure product storytelling is compelling.
- Process point-of-sale transactions accurately, manage cash handling and maintain daily sales reporting.
- Support inventory control including replenishment, stockroom organization and participation in stock counts.
- Contribute to loss prevention, compliance with company policies and a safe, welcoming store environment.
- Participate in store events, private client appointments and local marketing initiatives to drive traffic and conversion.
Qualifications
- High school diploma or equivalent; tertiary education in fashion or business is advantageous but not required.
- Availability to work flexible retail hours, including weekends, evenings and seasonal peak periods.
- Strong interpersonal and communication skills with a proven aptitude for consultative selling.
- Demonstrable numerical accuracy for cash handling and sales reconciliation.
- Passion for luxury fashion and a clear alignment with the Coach brand aesthetic and client experience standards.
Skills
Experience
Typically 1+ years of retail sales experience is preferred, ideally within luxury or premium fashion; evidence of consistently meeting or exceeding sales targets is valued.
Education
High school diploma or equivalent; post-secondary study in retail, fashion or business is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach fosters a collaborative, client-focused retail culture that values craftsmanship and modern design sensibilities. Teams operate in a fast-paced, customer-driven environment where personal initiative and brand stewardship are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.