- Location
- Hsinchu Hsinchu County Taiwan
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house renowned for its craftsmanship in leather goods, handbags and accessories. The brand is part of the Tapestry portfolio and operates globally with a network of boutiques and wholesale partners, combining heritage craftsmanship with a contemporary design sensibility.
Coach seeks a Sales Associate to serve as a front-line brand ambassador in its Hsinchu retail location. This position requires delivering personalized, elevated shopping experiences while meeting sales targets and supporting daily store operations. The successful candidate will leverage omni-channel selling techniques, clienteling tools, and mobile point-of-sale systems to build client relationships, drive revenue growth, and maintain the highest standards of luxury retail service.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms—including short-form video—to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up strategies to close sales
- Maintain high energy on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Maintain a clean, organized, and fully stocked sales floor and stockroom; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as needed to support team performance
- Foster a collaborative, trust-based environment and encourage collective team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Maintain composure, welcome feedback, adapt behaviors professionally, and demonstrate resilience in a fast-paced environment
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Proficiency with point-of-sale systems and mobile POS devices
- Strong computer skills including iPad and laptop navigation
- Ability to read price sheets and merchandise release communications
- Physical capability to lift 25 lb regularly and up to 50 lb occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom environments
- Strong English language proficiency
- Knowledge of current fashion trends and competitive market landscape
Skills
Experience
1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitor offerings. Experience with point-of-sale systems, mobile POS devices, and basic computer proficiency required. Preferred candidates will possess background in luxury retail environments, social media expertise, experience with live-stream shopping or video content creation, and advanced clienteling and data acquisition skills.
Education
High school diploma or equivalent preferred; a combination of relevant education and professional retail experience will be considered.
Workplace
This position is based in Hsinchu, Hsinchu County, Taiwan, within easy reach of Taipei.
Explore jobs in Taiwan.
Culture
Coach fosters a creative, client-centric retail culture that values craftsmanship, teamwork and professional development. The workplace emphasizes high standards of presentation and service while providing opportunities to learn product expertise and progress within a global luxury business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.