Coach Luxury Brand Associate

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Location
New YorkNew YorkUSA
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury house known for its leather goods, accessories and ready-to-wear, operating internationally as part of the Tapestry, Inc. portfolio. The brand emphasizes craftsmanship, contemporary design and elevated client experiences across its retail network.

Coach in New York seeks a Sales Associate to deliver luxury client service and drive sales. Apply for Sales Associate in New York, NY.

Role & Responsibilities

  • Deliver personalized, high-quality client service to develop lasting customer relationships and drive repeat business.
  • Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
  • Maintain deep product knowledge across leather goods, accessories and apparel to advise clients on styling and care.
  • Execute visual merchandising and presentation standards to preserve the brand aesthetic and maximise sell-through.
  • Operate point-of-sale systems, process transactions, manage returns and ensure accurate cash handling.
  • Support inventory cycle counts, stock replenishment, receiving and loss-prevention procedures.
  • Participate in store events, client outreach and promotional initiatives to grow the client base.

Qualifications

  • Customer-focused with polished interpersonal and communication skills appropriate for luxury retail.
  • Availability to work retail hours including evenings, weekends and peak holiday periods.
  • Attention to detail, professional grooming and adherence to brand presentation standards.
  • Authorization to work in the country of employment.

Skills

Clienteling Visual merchandising Point-of-sale (POS) systems Cash handling Inventory management Loss prevention

Experience

Entry-level role; 0–2 years of retail or customer-facing experience preferred, ideally within luxury or premium brands.

Education

High school diploma or equivalent preferred; additional retail or customer service training is advantageous.

Workplace

This position is based in New York, New York, USA.

Culture

Coach cultivates a creative, service-oriented retail culture that prizes craftsmanship and refined client engagement. Teams typically operate collaboratively in fast-paced store environments where attention to detail and brand stewardship are central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Client Advisor», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.