Coach Lead Supervisor

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Location
PearlMississippiUSA
Employment
Part-Time
Seniority
Supervisor
Compensation
$16–24.75/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 4, 2026

About Coach

Coach is a global fashion house known for leather goods and modern American design; the brand is part of the Tapestry portfolio, a multi‑brand luxury group. Coach emphasizes craftsmanship, accessible luxury, and a contemporary retail experience, operating flagship stores, outlet locations and wholesale channels across the United States and internationally.

Coach is hiring a Part‑time Lead Supervisor in Pearl, Mississippi to lead sales, coach the team and elevate client experiences.

Role & Responsibilities

  • Provide visible leadership on the sales floor to achieve sales targets and deliver elevated customer experiences.
  • Act as a Brand Ambassador, embodying Coach values and increasing brand awareness within the store and local market.
  • Implement company initiatives and support full store operations, including opening/closing, visual standards and inventory handling.
  • Monitor and analyze sales data and KPIs, identify trends, and recommend actions to improve store performance.
  • Recruit, interview and onboard store team members; provide coaching, performance evaluation and high‑level training.
  • Develop and mentor team members to improve individual and collective performance; hold staff accountable to goals.
  • Support HR and conflict resolution efforts in the absence of senior leadership; enforce company policies and store procedures.
  • Champion clienteling strategies to build long‑term customer relationships and enhance repeat business.

Qualifications

  • Minimum of 1 year of experience managing a competitive retail space at a lead supervisor or equivalent level.
  • Demonstrated leadership presence with strong business acumen and the ability to drive KPI‑driven results.
  • Proven experience recruiting, coaching, and developing retail teams.
  • Comfortable analyzing sales metrics and translating insight into actionable plans.
  • Ability to perform physically demanding tasks: regularly lift at least 25 lbs and occasionally up to 50 lbs; bend, reach, kneel and navigate sales floor and stockroom.

Skills

Team leadership Clienteling strategy Sales analysis and KPI management Recruiting & interviewing Performance management and coaching Conflict resolution Visual merchandising and floor operations Inventory handling and loss prevention

Experience

At least 1 year of supervisory experience in a competitive retail environment (Lead Supervisor or comparable role), with proven results in sales leadership and team development.

Education

High school diploma or equivalent; formal retail management training or related coursework preferred.

Workplace

This position is based in Pearl, Mississippi, USA, within easy reach of Jackson.

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach fosters a collaborative, inclusive workplace rooted in creative optimism and craftsmanship. As part of Tapestry, the brand emphasizes continuous development, diversity, and a performance‑oriented retail culture that values both customer experience and team growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Sales Supervisor», «Senior Retail Lead», «Assistant Store Manager (Retail Lead)», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.