Coach Lead Supervisor
- Location
- Lake GroveNew YorkUSA
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 20, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Lead Supervisor (Part-Time) in Lake Grove, NY. Lead retail sales team, drive performance, and deliver exceptional customer experiences. $17.00–$27.75/hr.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor and achieve sales targets while delivering exceptional customer experiences
- Serve as Brand Ambassador embodying Coach values and increasing brand awareness among customers and team members
- Lead implementation of company initiatives and support full operations of the business
- Establish trust and maintain integrity to support an environment of collaboration and inclusivity within the store and throughout the organization
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Execute individualized team development initiatives to increase overall customer experience and performance
- Support recruiting, interviewing, performance evaluation, and high-level training of team members
- Provide constructive feedback and guidance to improve individual performance at all levels and hold team accountable for achieving individual and business goals
- Adhere to and enforce team compliance of company policies, procedures, and store operational requirements
- Assist in executing innovative strategies for exceptional customer experiences for both internal and external partners
- Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy
- Provide HR and conflict resolution support to team and district in the absence of senior leadership
Qualifications
- Minimum 1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level or equivalent supervisory role
- Demonstrated ability to manage and motivate a retail team
- Physical ability to bend, reach, stretch, lift, carry and move at least 25 pounds regularly and up to 50 pounds occasionally
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong understanding of retail operations and customer service best practices
- Proficiency with sales data analysis and performance metrics
Skills
Experience
Minimum 1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level. Demonstrated track record of achieving sales targets, building high-performing teams, and delivering exceptional customer experiences in a fast-paced retail environment.
Education
High school diploma or equivalent required; post-secondary retail management experience or certification preferred.
Workplace
The successful candidate will be located in Lake Grove, New York, USA, with easy access to New York City.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Senior Floor Supervisor», «Sales Team Lead», «Shift Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.