Coach Lead Supervisor II
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 6, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Lead Supervisor II in Murray, Utah: retail leadership role managing sales floor operations, team performance, and customer experiences.
Role & Responsibilities
- Maintains strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Serves as a Coach Brand Ambassador embodying company values and increasing brand awareness
- Establishes trust and supports an environment of collaboration within the store to promote a fair, positive, and inclusive culture
- Monitors and analyzes sales data, identifies trends, and makes recommendations to enhance store performance
- Implements individualized team development strategies to increase overall customer experience and drive results
- Supports recruiting, interviewing, performance evaluation, and high-level training as needed
- Provides feedback and guidance to improve individual performance and holds team accountable for achieving business goals
- Adheres to and enforces team compliance of company policies and operational procedures
- Executes innovative strategies for exceptional customer experiences and mentors team on clienteling strategy to build long-term customer relationships
- Provides HR and conflict resolution support to team and district in the absence of leadership
- Champions company resources to support a healthy work environment
Qualifications
- 1+ years of equivalent experience managing competitive retail space at the lead supervisor level
- Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally
- Ability to bend, reach, stretch, kneel, climb, and maneuver sales floor and stockroom
- Demonstrated leadership and strong business acumen
- Strong customer service orientation and sales execution
- Proficiency in analyzing sales data and identifying performance trends
- Experience with team recruitment, training, and performance management
Skills
Experience
1+ years of equivalent experience in managing competitive retail space at the lead supervisor level
Workplace
This position is based in Murray, Utah, USA, within easy reach of Salt Lake City.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Operations Supervisor», «Sales Floor Manager», «Customer Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.