Coach Lead Supervisor I
- Location
- Ville-Mont-RoyalQuebecCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20.50–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 12, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Lead Supervisor I at Coach in Ville-Mont-Royal, Quebec. Full-time luxury retail supervisory role at Royalmount location, $20.50–$28.00/hr CAD.
Qualifications
- Ability to lift regularly up to 25 lbs, occasionally up to 50 lbs
- Ability to climb, bend, kneel, and maneuver across sales floor and stockroom
- Demonstrated competency in courage, creativity, customer focus, dealing with ambiguity, drive for results, interpersonal savvy, and learning on the fly
- For people managers: strategic agility, ability to develop direct reports and others, and capacity to build effective teams
- Strong communication and conflict resolution abilities
- Flexible availability including potential weekend and evening hours
Skills
Experience
Demonstrated experience in luxury retail or supervisory roles in customer-facing environments; proven track record of exceeding performance goals and building effective teams.
Education
High school diploma or equivalent required; retail management certification or equivalent professional training preferred.
Workplace
The successful candidate will be located in Ville-Mont-Royal, Quebec, Canada, with easy access to Montreal.
Compensation
The base compensation for this position ranges from CAD 20.50 to CAD 28 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Shift Supervisor», «Retail Operations Supervisor», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.