Coach Lead Supervisor I
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 5, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Lead Supervisor I in Edina, Minnesota – retail management role leading sales teams and brand operations at Southdale Center.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Serve as a Brand Ambassador embodying Coach values and increasing brand awareness
- Lead implementation of Company initiatives and support full operation of the business
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development initiatives to increase overall customer experience
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and key performance indicators
- Support recruiting, interviewing, performance evaluation, and training of store staff
- Provide feedback and guidance to improve individual performance on all levels and hold team accountable for business goals
- Enforce team compliance of Company policies, procedures, and store operational procedures
- Assist in executing innovative strategies for exceptional customer experiences for internal and external partners
- Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy
- Provide HR and conflict resolution support to team and district in absence of leadership team
Qualifications
- 1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level
- Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally
- Ability to bend, reach, stretch, climb, kneel, and maneuver sales floor and stockroom
- Demonstrated drive for results and ability to exceed goals consistently
- Strong interpersonal skills and ability to relate effectively to all types of people
- Strategic agility and ability to anticipate future trends and consequences
- Demonstrated capability in developing direct reports and building effective teams
Skills
Experience
1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level or comparable supervisory retail position.
Education
Not specified
Workplace
This position is based in Edina, Minnesota, USA, within easy reach of Minneapolis.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Floor Manager», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.