Coach Lead Supervisor
Coach is hiring a Lead Supervisor (part-time) in Bluffton, South Carolina to lead the sales floor, coach teams and drive KPI results.
Overview
Coach is an American luxury fashion house renowned for leather goods and accessory craftsmanship. The brand is part of Tapestry, Inc., a global house of consumer fashion brands focused on design, inclusivity and brand-building across premium retail channels.
Role & Responsibilities
- Lead sales-floor operations and maintain visible leadership presence to achieve store sales targets and deliver exceptional client experiences.
- Act as Brand Ambassador for Coach, embodying brand values and promoting product and brand awareness.
- Coach, develop and hold the sales team accountable through recruiting, interviewing, performance evaluations and ongoing training.
- Monitor and analyze sales and KPI data, identify trends, recommend actions to improve store performance and implement individualized development plans.
- Drive clienteling strategies and mentor the team to build long-term customer relationships and repeat business.
- Enforce company policies and store operational procedures; provide HR and conflict-resolution support in the absence of senior leadership.
Qualifications
- Minimum 1 year of experience managing a competitive retail space at a lead supervisor or equivalent level.
- Demonstrated ability to coach and develop retail teams, including recruiting, interviewing and delivering performance feedback.
- Proven commercial acumen with experience using sales data to influence staffing, merchandising and selling strategies.
- Ability to perform physical duties of the role: regularly lift 25 lbs and occasionally up to 50 lbs, climb, bend, kneel and move throughout sales floor and stockroom.
- Legal authorization to work in the United States (inferred requirement for a U.S.-based role).
Skills
Experience
At least 1 year of hands-on supervisory experience in a competitive retail environment; experience in luxury or specialty fashion retail preferred. Demonstrated track record of meeting sales targets, coaching teams and implementing store-level initiatives.
Education
High school diploma or equivalent required; associate degree or higher in business, retail management or a related field preferred.
Workplace
The successful candidate will be located in Bluffton, South Carolina, USA, with easy access to Savannah. 6 luxury roles are listed in Bluffton on Cerulean, 3 posted in the last 48 hours. Across the South Carolina region, Cerulean lists 13 open positions — 4 listed in the past two days. Cerulean currently advertises 3.477 open roles in USA, including 1364 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach is centered on creative design, craftsmanship and a consumer-first retail experience within an inclusive and collaborative workplace. As part of Tapestry, the brand emphasizes professional development, diversity and a bold, customer-focused retail culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.