Coach Lead Supervisor

Location
Employment Full-time
Seniority Lead
Posted Feb 24, 2026

Join Coach in Aurora, OH as a Lead Supervisor. Oversee outlet operations, lead a team, and drive brand engagement in a dynamic luxury fashion environment.

Overview

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands. Known for its commitment to craftsmanship and innovation, Coach offers a dynamic work environment that fosters creativity and growth.

Role & Responsibilities

  • Oversee daily operations of the outlet store to ensure efficiency and profitability.
  • Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Implement marketing strategies to enhance brand visibility and customer engagement.
  • Ensure adherence to company policies and procedures, maintaining high standards of store presentation and customer service.
  • Conduct regular training sessions to develop team skills and product knowledge.

Qualifications

  • Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in retail management software and Microsoft Office Suite.

Skills

Leadership and team management Customer service excellence Sales and marketing acumen Problem-solving and decision-making Effective communication

Experience

A minimum of 3 years in a supervisory role within the retail sector, with a preference for experience in luxury fashion.

Education

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Workplace

The role is situated in Aurora, Ohio, USA. There are currently 2 open positions in Aurora on Cerulean. Within Ohio, Cerulean currently features 20 open roles. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality while working collaboratively to achieve the brand's objectives. The company values diversity and provides a supportive environment for career advancement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.