Coach Lead Cashier
- Location
- Niagara-on-the-LakeOntarioCanada
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Outlet Collection Niagara - Lead Cashier (Part-time) - $17.60–$22.00/hour. Outlet Collection At Niagara, Ontario.
Role & Responsibilities
- Deliver exceptional customer service at checkout; greet customers warmly and create positive, lasting impressions
- Promote the Coach Insider Program and drive add-on sales of accessories and gift cards
- Maintain accuracy in cash handling, media processing, and strict compliance with all financial policies
- Process returns, repairs, and damaged goods according to company standards; complete end-of-shift audits with management
- Keep the cashwrap organized, clean, and fully stocked; monitor equipment and report technical issues promptly
- Train and mentor other cashiers to uphold consistent service and operational excellence standards
- Lift, carry, and maneuver merchandise and equipment weighing up to 25 lbs regularly and up to 50 lbs occasionally
Qualifications
- Minimum 1+ years of experience in cashier or retail roles; luxury retail experience highly preferred
- Proficiency with point-of-sale (POS) systems and mobile technology platforms
- Strong English language proficiency
- Ability to work a flexible schedule including evenings, weekends, peak seasons, and public holidays
- Physical capability to lift at least 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and move throughout sales floor and stockroom
Skills
Experience
1+ years of cashier or retail experience; luxury retail background preferred. A combination of relevant education and hands-on retail experience will be considered.
Education
High school diploma or equivalent; relevant retail certifications preferred but not required.
Workplace
The successful candidate will be located in Niagara-on-the-Lake, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier Supervisor», «Senior Cashier», «Checkout Specialist», «Point of Sale Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.