Coach Lead Cashier
- Location
- MerrimackNew HampshireUSA
- Employment
- Part-Time
- Seniority
- Lead
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 8, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Cashier III in Merrimack, NH. Lead cashier role with POS expertise, customer service focus, and team mentoring responsibilities.
Role & Responsibilities
- Deliver exceptional customer service at checkout, greeting customers warmly and creating lasting brand impressions
- Promote the Insider Program, add-on sales, and gift cards as a brand ambassador
- Maintain accuracy in cash handling, media management, and strict compliance with all company policies
- Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management
- Keep the cashwrap organized and clean; monitor equipment and report issues promptly
- Train and mentor cashiers to uphold service and operational excellence
- Lift and transport merchandise weighing up to 25 lbs regularly and up to 50 lbs occasionally; perform tasks requiring climbing, bending, kneeling, and maneuvering across sales floor and stockroom
Qualifications
- 1+ years of experience in cashier or retail roles; luxury retail experience preferred
- Proficiency with POS systems, mobile technology, and basic computer skills
- Ability to work in a fast-paced retail environment
- Strong English language proficiency
- Flexibility to work nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
1+ years in cashier or retail roles; luxury retail experience is preferred. A combination of relevant education and professional experience will be considered.
Education
High school diploma or equivalent preferred; a combination of education and professional retail experience will be considered.
Workplace
The role is situated in Merrimack, New Hampshire, USA — conveniently close to Boston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier Supervisor», «Lead Point of Sale Associate», «Cashwrap Lead», «Senior Cashier», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.