Coach Guest Experience Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury leather‑goods house known for contemporary craftsmanship and elevated everyday accessories. The brand is part of Tapestry, a global house of accessible luxury, and operates a worldwide retail network that emphasizes client service, product knowledge and brand-led storytelling.
Coach in New York seeks a Temporary Sales Associate — a client‑facing retail role in New York, NY for a luxury leather‑goods boutique.
Role & Responsibilities
- Deliver exceptional, high‑touch client service through proactive engagement, product storytelling and personalised recommendations.
- Meet daily and shift sales objectives by converting traffic and maximising average transaction value.
- Operate the point‑of‑sale system accurately, process transactions, exchanges and returns in accordance with store policy.
- Support merchandising and visual directives: maintain floor standards, replenish stock and assist with window and in‑store displays.
- Build and update client records through clienteling activities, follow up on enquiries and manage appointments when required.
- Assist store leadership with inventory counts, stock management and receiving deliveries during peak periods.
- Represent the brand professionally at events, pop‑ups or promotional activations as required for the temporary assignment.
Qualifications
- Previous retail or customer‑facing experience; luxury or premium brand experience preferred but not required.
- Impeccable grooming and a professional demeanour aligned with luxury retail standards.
- Strong verbal communication and interpersonal skills with a demonstrated sales orientation.
- Flexibility to work evenings, weekends and holiday periods, and adapt to changing shift patterns during the temporary assignment.
- Authorization to work in the job country without sponsorship for the duration of the contract.
Skills
Experience
Entry‑level to 2 years of experience in retail or hospitality is typical; candidates with demonstrated client service and sales results will be prioritised. Temporary hires should be able to integrate quickly into a busy store environment.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a brand‑forward retail culture that values craftsmanship, client relationships and commercial excellence. Retail teams operate in a fast‑paced but supportive environment focused on training, development and delivering a consistent brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Temporary Sales Associate», «Retail Sales Associate», «Client Advisor», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.