Coach Food and Beverage Supervisor

Employment
Full-Time
Seniority
Supervisor
Posted
Oct 6, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

The Food and Beverage Supervisor supports Coach’s store leadership team in delivering excellent guest experiences, driving sales, and maintaining operational standards while coaching associates and supporting store operations. The role requires at least one year of retail or food service management experience, a flexible schedule, and the ability to lift and maneuver stock; it is full-time.

Role & Responsibilities

  • Lead by example in delivering outstanding guest service and building lasting guest relationships.
  • Support daily sales goals, motivate team performance, and drive key selling behaviors.
  • Provide real-time feedback, training, and support to associates to strengthen beverage craft, selling, and service skills.
  • Assist with opening and closing procedures, ordering, inventory management, food safety, and visual merchandising standards.
  • Address customer concerns and operational issues professionally and urgently.
  • Uphold Coach’s brand values, ensure a consistent luxury experience, and represent the brand in the local market or mall.
  • Support the store leadership team in delivering exceptional guest experiences, driving sales, and maintaining operational excellence.
  • Coach and develop team members in alignment with district priorities and Coach values.

Qualifications

  • At least 1 year of experience in retail or food service management.
  • Experience in customer-facing roles and delegating tasks.
  • Organizational skills and ability to work with food and beverage operating systems.
  • Ability to meet store operating policies and standards, including food safety and cash handling.
  • Ability to work a flexible schedule, including nights, weekends, busy season, high-traffic retail days, and public holidays.
  • Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Skills

Guest service Relationship building Sales leadership Team coaching and development Food and beverage operations Opening and closing procedures Ordering Inventory management Food safety Visual merchandising Cash handling Problem solving Organization Courage Creativity Customer focus Dealing with ambiguity Drive for results Interpersonal savvy Learning agility Strategic agility Developing direct reports and others Building effective teams

Experience

At least 1 year in retail or food service management.

Workplace

The role is situated in Elizabeth, New Jersey, USA — conveniently close to New York City.

Benefits

Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Food Service Supervisor», «Café Operations Supervisor», «Restaurant Shift Supervisor», «Food and Beverage Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Food and Beverage Supervisor

Elizabeth, USA

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