- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for its leather goods and accessible-luxury accessories. The brand is part of Tapestry, Inc., a global house of contemporary luxury brands, and operates internationally with an emphasis on craftsmanship, heritage design and modern retail experiences.
Coach seeks a Sales Associate to serve as a brand ambassador in a dynamic retail environment. This role combines personalized client engagement, omni-channel selling, and operational excellence to drive sales and foster lasting customer relationships. The incumbent will leverage mobile POS systems, clienteling tools, and social selling platforms while maintaining exemplary service standards aligned with Coach's luxury retail positioning.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations aligned with customer needs
- Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Keep sales floor and stockroom clean, organized, and fully stocked; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to ensure seamless store operations
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all circumstances
Qualifications
- Minimum 1+ years of sales experience, with luxury retail experience strongly preferred
- Demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, mobile devices (iPad/laptop), mobile POS platforms, and walkie-talkie equipment
- Ability to read and interpret price sheets and release documentation
- Strong English language proficiency
- Physical capability to work at a fast pace, lift 25 lb regularly and up to 50 lb occasionally, and maneuver sales floor and stockroom environments (climb, bend, kneel)
Skills
Experience
1+ years of sales experience; luxury retail background strongly preferred. A combination of education and relevant retail experience will be considered.
Education
High school diploma or equivalent preferred; post-secondary education in fashion, retail management, or business may be advantageous.
Workplace
The role is situated in Kaohsiung, Kaohsiung, Taiwan.
Explore jobs in Taiwan.
Culture
Coach cultivates a collaborative, client-centric workplace that emphasises craftsmanship, modern luxury and inclusivity. Team members are encouraged to develop product expertise and deliver personalised service while contributing to a dynamic retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», «Customer Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.