Coach Client Services Cashier
Coach — New York, NY: Cashier. Deliver premium client service, operate POS and maintain cash accuracy for the Coach retail store.
Overview
Coach is an American luxury lifestyle brand known for its leather goods, accessories and ready-to-wear. As part of Tapestry, Inc., the brand operates an international retail network and emphasizes craftsmanship, elevated client service and a contemporary reinterpretation of classic design.
Role & Responsibilities
- Operate the point-of-sale (POS) system to process sales, returns, exchanges and gift transactions accurately and efficiently.
- Maintain and reconcile the cash drawer during and at the end of each shift; prepare deposits and follow cash-handling procedures.
- Deliver exceptional client service: greet customers, respond to queries, support personal shopping and promote brand loyalty.
- Follow loss-prevention protocols and company policies to protect merchandise, cash and customer data.
- Support visual merchandising standards and maintain a tidy, well-presented checkout and sales floor area.
- Assist with receiving, unpacking and restocking merchandise as directed and support inventory control activities.
- Perform opening and closing procedures, including register start-up/shutdown and end-of-day reporting.
Qualifications
- High school diploma or equivalent preferred.
- Demonstrated trustworthiness and strong numeracy for accurate cash handling.
- Excellent verbal communication and interpersonal skills; polished client-facing manner.
- Availability to work retail hours, including evenings, weekends and holidays.
- Ability to stand for extended periods and perform light physical tasks such as lifting and restocking.
Skills
Experience
Typically 1+ years of retail or cashier experience is preferred; prior experience in premium or luxury retail environments is highly desirable.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Culture
The brand fosters a client-centric, team-oriented retail culture grounded in craftsmanship and attention to detail. Colleagues are expected to uphold elevated service standards, participate in ongoing training and contribute to a polished in-store experience reflective of the brand's luxury positioning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.