Coach Client Services Associate (Temporary)
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house known for its refined leather goods, accessories and ready-to-wear. As part of the broader Tapestry portfolio, Coach combines heritage craftsmanship with contemporary design and a global retail footprint, offering employees opportunities within a creative, brand-driven retail environment.
Coach in New York seeks a Temporary Sales Support Associate to provide client service, POS operation and in-store merchandising support.
Role & Responsibilities
- Deliver an elevated, client-focused service experience that supports sales targets and strengthens customer loyalty.
- Operate point-of-sale systems and process transactions accurately, including returns and exchanges.
- Maintain visual merchandising and store presentation to brand standards, including window and floor displays.
- Replenish merchandise on the salesfloor and manage stockroom organization, receiving and processing deliveries.
- Support inventory counts, loss-prevention procedures and daily cash reconciliation.
- Assist with special events, client appointments and peak trading periods to ensure seamless operations.
- Perform administrative duties such as sales reporting, tagging and basic record-keeping as required.
Qualifications
- Polished, client-oriented demeanour with strong verbal communication skills.
- Availability to work flexible schedules including evenings, weekends and holiday periods.
- Ability to stand for extended periods and safely lift and move merchandise (standard retail lifting requirements).
- Reliable, punctual and able to follow brand procedures and visual standards.
- Right to work in the United States (documentation may be required).
Skills
Experience
Previous retail experience is preferred, ideally within a luxury or premium brand environment; experience with cash handling, POS operation and visual merchandising is advantageous.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach fosters a collaborative, customer-centric retail culture that values craftsmanship, creativity and inclusivity. Store teams operate with a strong emphasis on elevated client experiences, professional development and a disciplined approach to brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Temporary Sales Support Associate», «Sales Support Associate», «Retail Sales Assistant», «Stockroom & Sales Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.