- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle brand known for leather goods and tasteful, modern design. Operated under the Tapestry, Inc. umbrella, Coach combines contemporary retail experience with a heritage craft ethos and global retail footprint.
Coach seeks a Sales Associate to serve as the front-line brand ambassador at its Taipei location. This part-time position combines luxury retail service, omni-channel selling, and team collaboration to deliver elevated, personalized shopping experiences whilst meeting sales goals and supporting daily store operations. The successful candidate will build client relationships through expert styling and product knowledge, leverage mobile POS and clienteling tools, and maintain high operational standards across the sales floor and stockroom.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations based on customer needs
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business requirements
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and fully stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required to support team objectives
- Foster a collaborative, trust-based environment and encourage overall team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors accordingly, and maintain a calm, professional demeanor in all situations
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Knowledge of current fashion trends and competitive landscape
- Experience with POS operation and basic computer proficiency including iPad, laptop, and Mobile POS systems
- Ability to read price sheets and release documents
- Proficiency with walkie-talkie communication systems
- Ability to work at a fast pace while managing multiple priorities
- Capacity to lift 25 lb regularly and up to 50 lb occasionally; ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Preferred: Social media savvy with experience in live-stream shopping or video demonstrations
- Preferred: Experience with clienteling platforms and customer data acquisition
Skills
Experience
Minimum 1 year of retail sales experience, with luxury retail preferred. Candidates should demonstrate proficiency with point-of-sale systems, mobile retail technology, and clienteling platforms. Experience with social selling, live-stream shopping, or short-form video content creation is valued but not required. A combination of relevant education and practical experience will be considered.
Education
No specific formal education requirement; however, a combination of relevant education and sales experience will be considered.
Workplace
The successful candidate will be located in Taipei, Taipei, Taiwan.
Explore jobs in Taiwan.
Culture
Coach cultivates a refined, client-centric retail culture that blends New York design sensibility with a commitment to craftsmanship. The workplace emphasizes collaboration, personal development and delivering elevated customer experiences across its global store network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.