Coach Client Services Associate
- Location
- LivermoreCaliforniaUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 10, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Support Associate at San Francisco Premium Outlets in Livermore, CA. Part-time retail role with $15.00–$21.75/hour.
Role & Responsibilities
- Welcome customers with warmth and professionalism, anticipate needs, and provide personalized assistance tailored to individual preferences
- Operate POS systems accurately, manage cash wrap organization, and handle cash and payment media in full compliance with company policy
- Serve as a brand ambassador internally and in the local market; actively support social media engagement initiatives
- Suggest complementary products, promote gift card offerings, and capture customer information where permitted
- Receive, process, and organize shipments and transfers; report discrepancies promptly and maintain stockroom cleanliness and organization
- Manage stock levels, replenish sales floor merchandise, and execute visual merchandising updates to maintain brand standards
- Support sales floor activities, respond to customer requests with confidence, and collaborate with team members and management as needed
- Maintain housekeeping standards throughout the store and adhere strictly to Loss Prevention guidelines
- Lift and maneuver merchandise regularly (up to 25 lbs. routinely, up to 50 lbs. occasionally); climb, bend, kneel, and navigate sales floor and stockroom environments
Qualifications
- Minimum one year of previous retail experience, including cashier, stock, or sales roles, preferably in a luxury retail service environment
- Current knowledge of fashion trends and competitive landscape in the marketplace
- Proficiency with cash register systems and basic computer skills, including iPad, laptop, Mobile POS, and Internet navigation
- Ability to read price sheets, product release information, and operate handheld communication devices
- Strong attention to detail and exceptional organizational abilities
- Ability to multitask effectively in a fast-paced retail environment
- Excellent communication and customer service capabilities
- Strong English language proficiency
- Physical ability to lift and maneuver merchandise and move throughout the sales floor and stockroom
Skills
Experience
Minimum one year of retail experience, preferably in a luxury retail environment. Experience with cash register operations, stockroom management, sales floor support, and customer-facing retail roles is preferred.
Education
High school diploma or equivalent (GED); a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Livermore, California, USA, within easy reach of San Francisco.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Associate», «Retail Sales Associate», «Store Associate», «Sales Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.