Coach Client Service Cashier
About Coach
Coach is an American luxury accessories and lifestyle brand renowned for its leather goods and modern craftsmanship. The label operates globally and is part of Tapestry, Inc., a multinational luxury fashion group; as an employer it emphasizes product quality, elevated client service, and development opportunities within a heritage-driven creative environment.
Coach Cashier in New York, NY — part-time role at Coach handling POS transactions, client service, and cash reconciliation in a luxury retail environment.
Role & Responsibilities
- Operate the point-of-sale system to process sales, returns and exchanges accurately while ensuring a seamless, luxury client experience.
- Deliver personalised client service consistent with brand standards, including building rapport, managing client requests, and supporting upsell opportunities.
- Manage cash handling and payment reconciliation at shift close; balance tills and prepare deposits according to store procedures.
- Maintain visual merchandising and presentation standards at the register area and adjacent floor space to reflect brand aesthetics.
- Monitor and report potential loss-prevention risks, follow security protocols for high-value transactions, and assist with inventory controls.
- Assist the sales floor and stockroom with replenishment, receiving, and order fulfilment as required during peak periods.
Qualifications
- Proven reliability, integrity and a strong attention to detail in handling cash and payment instruments.
- Excellent interpersonal skills with a polished, client-focused manner suitable for luxury retail.
- Basic numeracy and the ability to reconcile transactions accurately under time pressure.
- Flexible availability including weekends, evenings and peak holiday periods.
- Ability to stand and move for extended periods and to assist with light stock handling.
Skills
Experience
Typically 1–3 years of retail cashier or sales experience; previous exposure to luxury or premium retail environments is strongly preferred.
Education
High school diploma or equivalent.
Workplace
This position is based in New York, New York, USA.
Culture
Coach fosters a craftsmanship-led culture that values refined client service, creativity and collaboration. The workplace emphasises professional development and delivering a differentiated retail experience rooted in the brand’s heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier», «Retail Cashier», «Point-of-Sale Specialist», «Sales Associate — Cashiering», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.