Coach Client Service Cashier
Coach Cashier in New York, NY — part-time role at Coach handling POS transactions, client service, and cash reconciliation in a luxury retail environment.
Overview
Coach is an American luxury accessories and lifestyle brand renowned for its leather goods and modern craftsmanship. The label operates globally and is part of Tapestry, Inc., a multinational luxury fashion group; as an employer it emphasizes product quality, elevated client service, and development opportunities within a heritage-driven creative environment.
Role & Responsibilities
- Operate the point-of-sale system to process sales, returns and exchanges accurately while ensuring a seamless, luxury client experience.
- Deliver personalised client service consistent with brand standards, including building rapport, managing client requests, and supporting upsell opportunities.
- Manage cash handling and payment reconciliation at shift close; balance tills and prepare deposits according to store procedures.
- Maintain visual merchandising and presentation standards at the register area and adjacent floor space to reflect brand aesthetics.
- Monitor and report potential loss-prevention risks, follow security protocols for high-value transactions, and assist with inventory controls.
- Assist the sales floor and stockroom with replenishment, receiving, and order fulfilment as required during peak periods.
Qualifications
- Proven reliability, integrity and a strong attention to detail in handling cash and payment instruments.
- Excellent interpersonal skills with a polished, client-focused manner suitable for luxury retail.
- Basic numeracy and the ability to reconcile transactions accurately under time pressure.
- Flexible availability including weekends, evenings and peak holiday periods.
- Ability to stand and move for extended periods and to assist with light stock handling.
Skills
Experience
Typically 1–3 years of retail cashier or sales experience; previous exposure to luxury or premium retail environments is strongly preferred.
Education
High school diploma or equivalent.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach fosters a craftsmanship-led culture that values refined client service, creativity and collaboration. The workplace emphasises professional development and delivering a differentiated retail experience rooted in the brand’s heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.