Coach Client Service Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury leather-goods house known for modern craftsmanship and accessible luxury. As part of Tapestry, Inc., Coach benefits from the resources and global footprint of a major fashion group while maintaining a strong emphasis on design, client experience and retail excellence.
Coach Temporary Sales Support Associate in New York, NY — temporary retail role supporting sales, clienteling and merchandising.
Role & Responsibilities
- Provide exceptional, personalized customer service and clienteling to drive sales and repeat business
- Support floor sales by greeting clients, qualifying needs, and recommending Coach product and accessories
- Process transactions accurately using the store POS, including payments, returns, and exchanges
- Execute visual merchandising standards and maintain boutique presentation, including replenishment and folding
- Assist with inventory tasks: receiving, tagging, stockroom organization and cycle counts
- Support store operational needs such as opening/closing procedures, loss-prevention practices and store recovery
- Participate in promotional events, product launches and peak-period coverage as required
- Communicate daily with store leadership regarding client requests, stock levels and sales activity
Qualifications
- Demonstrated excellence in customer-facing roles; retail or luxury sales experience preferred
- Strong verbal communication and interpersonal skills with a client-first attitude
- Availability to work flexible hours, including evenings, weekends and holidays
- Reliable, punctual and capable of standing for extended periods during shifts
- Basic numeracy and cash-handling competence; ability to operate a POS
- Authorization to work in the United States
Skills
Experience
Typically 0–2 years of retail experience; prior exposure to luxury or premium apparel/accessories retail is strongly preferred.
Education
High school diploma or equivalent; additional retail or hospitality training is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a client-centric retail culture that balances heritage craftsmanship with contemporary design. Working within the brand and the broader Tapestry group offers exposure to rigorous retail standards, professional development and a collaborative, team-oriented environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Associate», «Retail Sales Assistant», «Sales Floor Associate», «Merchandise Sales Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.