- Location
- Tinton Falls New Jersey USA
- Address
- 1 Premium Outlets Blvd, Space 201, Tinton Falls, NJ 07753 View map
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury leather-goods house known for modern craftsmanship and accessible luxury. As part of Tapestry, Inc., Coach benefits from the resources and global footprint of a major fashion group while maintaining a strong emphasis on design, client experience and retail excellence.
Coach, a global fashion house founded in New York in 1941, seeks a Temporary Sales Support Associate for its Tinton Falls, New Jersey retail location. This part-time role is integral to store success and efficiency, requiring direct attention to brand commitment through friendly customer interactions, accurate point-of-sale operations, and meticulous stock management. The successful candidate will welcome clients with professionalism, operate POS systems, manage cash wrap responsibilities, receive and organize shipments, maintain sales floor visual standards, and uphold housekeeping and loss prevention guidelines.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
- Serve as a brand ambassador internally and in the local market; support social media engagement
- Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy
- Suggest add-on products, promote gift cards, and capture customer information where permitted
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
- Manage stock levels, replenish sales floor, and execute visual merchandising updates
- Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
- Maintain housekeeping standards and adhere to Loss Prevention guidelines
Qualifications
- Minimum 1+ year of previous retail experience (cashier/stock experience, sales, etc.), preferably in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- Knowledge of cash register systems and basic computer skills including iPad/laptop, Mobile POS, and Internet
- Ability to read price and product release sheets and operate walkie talkie
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work a flexible schedule including nights, weekends, peak busy season, and high-traffic retail days
Skills
Experience
1+ years of retail experience, preferably in cashier, stock, or sales roles within a luxury retail service environment
Education
High school diploma or equivalent (a combination of relevant education and retail experience will be considered)
Workplace
This position is based in Tinton Falls, New Jersey, USA, within easy reach of New York.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach cultivates a client-centric retail culture that balances heritage craftsmanship with contemporary design. Working within the brand and the broader Tapestry group offers exposure to rigorous retail standards, professional development and a collaborative, team-oriented environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Associate», «Customer Service Associate», «Store Support Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
