Coach Client Advisor
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 8, 2026
About Coach
Coach is a global American fashion house known for modern luxury leather goods and accessories. The brand is part of the Tapestry portfolio, a global house of brands that invests in craftsmanship, design-led collections, and omni-channel retail experiences across international markets.
Coach Sales Associate III — part-time retail role in Sioux Falls, South Dakota. Join Coach to deliver elevated, omni-channel client experiences.
Role & Responsibilities
- Act as the front-line ambassador for Coach, delivering elevated, personalized service aligned with Coach standards.
- Build and maintain lasting client relationships through styling, product expertise, and proactive follow-up to drive repeat business.
- Drive sales via cross-selling, upselling and tailored recommendations; meet or exceed individual and store KPIs.
- Use Mobile POS, clienteling tools and social selling channels (including short-form video) to capture customer data and convert sales.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments and stock merchandise.
- Maintain merchandising and visual standards; keep sales floor and stockroom organized and stocked.
- Support inventory cycles and asset protection procedures; participate in stock counts and product movement.
- Work collaboratively with teammates, assist across functional areas, and contribute to a trust-based, high-performance environment.
- Participate in brand training, inclusion initiatives, and adapt to feedback while maintaining a calm, professional demeanor.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred.
- Proven proficiency with POS systems and basic computer use (iPad/laptop, Mobile POS); familiarity with walkie-talkies and reading price/release sheets.
- Strong English language proficiency.
- Comfortable creating and executing personal sales plans and meeting KPIs.
- Social media savvy with experience in live-stream shopping or video product demonstrations preferred.
- Ability to perform physical duties regularly (lift 25 lbs; occasionally up to 50 lbs), climb, bend and manage stockroom tasks.
Skills
Experience
At least 1 year of retail or sales experience required; background in luxury retail and omni-channel selling is preferred.
Education
High school diploma or equivalent preferred; a combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in Sioux Falls, South Dakota, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach emphasizes inclusive, design-driven luxury and a collaborative retail culture rooted in craftsmanship and customer focus. As part of the Tapestry family, the brand promotes diversity, ongoing development and an optimistic, innovation-oriented workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.