Coach Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is a New York–born global fashion house known for leather goods and modern luxury lifestyle products. The brand operates as part of Tapestry, Inc., a multi‑brand fashion group, and emphasizes accessible luxury, product craftsmanship, and a customer‑centric retail experience.
Coach — Sales Associate (part‑time) in Pooler, GA. Front‑line retail role delivering personalized luxury service, omnichannel selling and clienteling.
Role & Responsibilities
- Act as a front‑line ambassador of the Coach brand, consistently applying Coach style and service standards.
- Deliver personalized styling and product advice to build long‑term client relationships and brand loyalty.
- Drive sales through cross‑selling, upselling and tailored recommendations; develop and execute personal sales plans to meet individual and store KPIs.
- Leverage mobile POS, clienteling tools and social selling platforms (including short‑form video/live‑streaming) to capture client data and stimulate repeat purchases.
- Source new customers, perform timely follow‑up, and convert leads to sales.
- Operate daily store functions including cash wrap transactions, returns/exchanges, online order pickups and POS procedures.
- Maintain sales floor and stockroom standards: receive shipments, process inventory, replenish product and execute visual merchandising directives.
- Adhere to retail policies, asset protection procedures and safety guidelines; assist teammates across functional areas to support operational continuity.
- Participate in brand trainings, inclusion initiatives and ongoing development; maintain a calm, professional demeanor under pressure.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience strongly preferred.
- Proficiency with Mobile POS and basic computer devices (iPad/laptop); experience reading price/release sheets and using walkie‑talkies.
- Social media savvy with experience or aptitude for short‑form video, live‑stream shopping or video demonstrations (preferred).
- Physical ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and maneuver in a retail environment.
- Ability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
- Strong English language proficiency.
Skills
Experience
At least one year of retail or sales experience is required; prior luxury retail experience and demonstrable clienteling success are preferred. A combination of relevant education and experience will be considered.
Education
High school diploma or equivalent; coursework or training in retail, fashion or customer service preferred.
Workplace
This position is based in Pooler, Georgia, USA, within easy reach of Savannah.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach fosters an inclusive, collaborative retail culture that values creativity, customer obsession and direct, actionable feedback. As part of the Tapestry family, the brand emphasizes diversity, training and a performance‑driven environment rooted in craftsmanship and modern luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Style Advisor», «Client Relations Associate», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.