Coach Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 24, 2026
About Coach
Coach is a global fashion house rooted in New York, renowned for leather goods and accessible luxury and guided by a contemporary creative vision. The brand is part of the Tapestry portfolio, a global house of fashion labels; together they emphasize innovation, inclusivity, and collaborative brand building across retail and digital channels.
Coach – Hudson Yards, New York: Part-time Temporary Sales Associate delivering luxury retail service and omni-channel selling. $15.00–$24.25/hr.
Role & Responsibilities
- Act as the front-line ambassador for Coach, delivering an elevated, personalized shopping experience in line with the Coach Guide to Style and Service.
- Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up to encourage repeat purchases.
- Drive revenue by executing cross-selling, upselling and tailored recommendations to meet personal and store KPIs.
- Leverage mobile POS, clienteling tools and social selling platforms (including short-form video) to capture client data, convert sales and support omni‑channel pickup/returns.
- Complete daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, perform inventory processing, replenishment and visual merchandising.
- Support inventory cycles: receive shipments, stock shelves and manage product movement while maintaining a clean, organized sales floor and stockroom.
- Adhere to retail policies and asset-protection procedures; assist teammates across functional areas and participate in brand initiatives and training.
- Maintain professional composure on the sales floor; work a flexible schedule including nights, weekends, peak season and public holidays; perform routine physical tasks (lift 25 lbs regularly, up to 50 lbs occasionally).
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proven ability to meet or exceed sales targets and execute personal sales plans.
- Familiarity with POS operation and basic computer tools (iPad/laptop) and Mobile POS; ability to read price/release sheets and use walkie-talkies.
- Strong English language proficiency required.
- Social media savvy and experience with live‑stream shopping or video demos, clienteling and data acquisition preferred.
- Ability to work a flexible schedule and perform physically active retail duties.
Skills
Experience
At least one year of direct sales experience, ideally in a luxury retail environment; demonstrated success meeting personal and store sales goals and working within omni-channel retail operations.
Education
High school diploma or equivalent; combination of education and retail experience will be considered.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach combines New York heritage with a contemporary creative stance and is part of the Tapestry family, which emphasizes inclusion, optimism and innovation. The workplace values courage, creativity, customer focus and continuous learning, fostering collaboration across retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Luxury Sales Consultant», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.