Coach Client Advisor
- Location
- LandquartGrisonsSwitzerland
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- CHF 50,000–65,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 18, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate, Landquart Outlet – CHF 50,000–65,000 per year. Weekend-focused luxury retail role in Switzerland.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Keep the sales floor and stockroom clean, organized, and stocked; follow retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all interactions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Demonstrable knowledge of current fashion trends and competitor offerings
- Proficiency with POS systems, mobile POS platforms, and basic computer literacy (iPad, laptop, walkie-talkie)
- Ability to read price sheets and release information
- Experience with social media, live-stream shopping, or video product demonstrations
- Familiarity with clienteling practices and customer data acquisition
- Fluent English language skills
- Ability to work flexibly in a fast-paced retail environment, including weekends and peak seasons
Skills
Experience
Minimum 1+ years of professional sales experience, with preference given to candidates with luxury retail background. Demonstrated success in customer-facing roles and omni-channel selling environments is valued. Familiarity with contemporary fashion trends and competitive market awareness is essential.
Education
No formal educational requirement specified. A combination of relevant work experience and retail-focused training is acceptable.
Workplace
The successful candidate will be located in Landquart, Grisons, Switzerland, with easy access to Zurich.
Compensation
The base compensation for this position ranges from CHF 50,000 to CHF 65,000 per annum.
Benefits
Inclusive and innovative working environment; internal mobility and career progression opportunities; one paid volunteering day per year with opportunities to participate in global projects; learning and development opportunities through the Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Style Advisor», «Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.