Coach Client Advisor
Closed The candidacy window for this position at Coach has closed.
While this position is no longer receiving submissions as of May 13, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 12, 2026
About Coach
Coach is a New York–born luxury fashion house recognised for its leather goods and accessible-luxury ready-to-wear. The brand operates within the Tapestry portfolio, a global house of brands, and emphasizes craft, contemporary design, and inclusive commercial growth across retail and digital channels.
Coach Sales Associate in Howell, Michigan — part-time retail role delivering personalised luxury service and omni-channel selling.
Role & Responsibilities
- Act as the front-line ambassador for the Coach brand, consistently delivering elevated, personalized service in accordance with Coach style and service standards.
- Build and maintain lasting client relationships through styling advice, product expertise, and proactive follow-up to drive repeat purchases.
- Drive sales performance via cross-selling, upselling and execution of personal sales plans to meet individual and store KPIs.
- Operate mobile POS and in-store technology to process transactions, capture client data, and fulfil omni-channel orders (returns, exchanges, online pickups).
- Leverage clienteling tools and social selling (including short-form video) to source new customers and support live-stream or video demonstrations.
- Perform daily store operations: cash wrap duties, inventory processing, replenishment, receiving shipments, visual merchandising and maintaining salesfloor/stockroom standards.
- Support team objectives by assisting across functional areas, fostering a collaborative and trust-based environment, and participating in brand initiatives and training.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and relevant experience will be considered.
- Proven ability to operate POS systems and mobile devices (iPad/laptop/mobile POS); familiarity with walkie-talkie communications and reading price/release sheets.
- Ability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
- Able to lift regularly up to 25 lbs (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre throughout the salesfloor and stockroom.
- Strong English language proficiency required; social media savvy and clienteling/data-acquisition skills preferred.
Skills
Experience
At least 1 year of retail sales experience; prior luxury retail experience or demonstrable clienteling and social-selling experience is preferred.
Education
High school diploma or equivalent preferred; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Howell, Michigan, USA, within easy reach of Detroit.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach combines a design-led, customer-centric retail culture with the broader resources of the Tapestry group. The workplace emphasises inclusivity, continual learning, and collaborative teamwork, with formal training and brand initiatives to develop retail talent.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Retail Sales Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.