Coach Client Advisor

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Location
GretnaNebraskaUSA
Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–19.25/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 3, 2026

About Coach

Coach is an American luxury fashion house known for leather goods and accessible luxury accessories. The brand is part of Tapestry, Inc., a global house of fashion brands; as an employer it emphasises craftsmanship, contemporary design and inclusive consumer experiences across its retail network.

Coach Sales Associate (part-time) in Gretna, Nebraska — retail sales role at Nebraska Crossing Outlets with mobile POS and clienteling responsibilities.

Role & Responsibilities

  • Act as a front-line ambassador for the brand, consistently delivering the Coach Guide to Style and Service standards.
  • Build and maintain lasting client relationships through personalised styling, product knowledge and fashion advice.
  • Drive sales performance through cross-selling, upselling and tailored recommendations to meet individual and store KPIs.
  • Use Mobile POS, iPad/laptop tools, clienteling platforms and social selling (including short-form video) to capture client data and convert opportunities.
  • Execute daily store operations: cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory receiving and replenishment.
  • Maintain high standards of visual merchandising, floor presentation and stockroom organisation; follow asset protection and POS procedures.
  • Source new customers, conduct follow-ups to close sales and support omni-channel fulfilment activities.
  • Support teammates across functional areas, participate in brand training initiatives and contribute to a collaborative, trust-based team environment.
  • Adapt behaviour based on feedback, maintain a calm professional demeanour, and work a flexible schedule including nights, weekends and holidays.

Qualifications

  • Minimum of 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
  • Proven experience operating POS systems and basic computer devices (iPad, laptop); familiarity with Mobile POS.
  • Ability to use walkie-talkies and read price/release sheets accurately.
  • Strong English language proficiency.
  • Ability to work a flexible schedule, including nights, weekends, peak seasons and public holidays.
  • Able to lift regularly up to 25 lbs and occasionally up to 50 lbs; bend, climb and manoeuvre in retail and stockroom environments.

Skills

Mobile POS iPad laptop walkie-talkie clienteling tools social selling platforms short-form video cash handling visual merchandising inventory processing customer relationship management multi-customer floor management sales planning and KPI delivery

Experience

At least 1 year of retail sales experience; prior luxury or premium-brand retail experience strongly preferred. Experience with social selling, live-stream shopping or video demos is advantageous.

Education

High school diploma or equivalent; a combination of education and relevant retail experience will be considered.

Workplace

This position is based in Gretna, Nebraska, USA, within easy reach of Omaha.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(K); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach operates with a creative, customer-centric culture shaped by its New York heritage and craftsmanship in leather goods. As part of the Tapestry family, the brand prioritises inclusivity, training and collaboration across its global retail teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Style Consultant», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.