Coach Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 28, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Glendale, Arizona—part-time retail role with competitive hourly pay ($15–$19.50), comprehensive benefits, and flexible scheduling.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations based on customer needs
- Utilize mobile POS systems, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
- Source new customers, maintain relationships, and follow up to close sales and increase lifetime customer value
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap processing, inventory management, merchandise replenishment, and visual presentation while maintaining service excellence
- Keep sales floor and stockroom clean, organized, and properly stocked; follow retail policies, point-of-sale procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking merchandise, and managing product movement and cycle counts
- Assist teammates across functional areas as required to support store-wide goals
- Foster a collaborative, trust-based team environment and encourage collective performance and accountability
- Participate in brand initiatives, training programs, and inclusion activities that advance Coach's values and culture
- Welcome feedback, adapt behaviors accordingly, and maintain a calm, professional demeanor in high-pressure situations
Qualifications
- Minimum 1 year of sales experience, preferably in luxury retail or fashion
- Knowledge of current fashion trends and competitive retail landscape
- Proficiency with point-of-sale systems, mobile devices (iPad/laptop), and basic computer applications
- Experience with mobile POS platforms, walkie-talkie communication, and ability to read price sheets and release documentation
- Strong English language proficiency
- Ability to work effectively in a fast-paced, dynamic retail environment
- Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom areas
- Flexibility to work variable schedules including evenings, weekends, peak seasons, and high-traffic retail days
Skills
Experience
Minimum 1 year of retail sales experience, with luxury retail or fashion background preferred. Experience with mobile point-of-sale systems, clienteling platforms, live-stream shopping, or video-based product demonstrations is advantageous. Strong familiarity with social media trends and digital-first customer engagement is valued.
Education
High school diploma or equivalent preferred. A combination of relevant education and retail sales experience will be considered.
Workplace
This position is based in Glendale, Arizona, USA, within easy reach of Phoenix.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.