Coach Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 8, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Edina, Minnesota — luxury retail role with competitive hourly pay ($15–$24.25/hr), benefits, and flexible scheduling.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards and maintaining elevated personal presentation
- Build lasting client relationships through personalized styling, product expertise, and fashion advice tailored to individual customer needs
- Drive sales through strategic cross-selling, upselling, and targeted product recommendations aligned with customer preferences
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video content) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute systematic follow-up protocols to close sales and build loyalty
- Maintain high energy on the sales floor, efficiently manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap procedures, inventory processing, product replenishment, and visual merchandising while maintaining service excellence
- Maintain a clean, organized, and well-stocked sales floor and stockroom; comply with all retail policies, POS protocols, and asset protection procedures
- Process transactions efficiently and accurately, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, shelving products, and managing product movement throughout the store
- Assist team members across functional areas as needed to support overall store performance
- Foster a collaborative and trust-based environment; actively encourage and support team performance and morale
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome constructive feedback, adapt behaviors accordingly, and maintain composure and professionalism in all situations
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Proficiency with POS systems, mobile POS, iPad/laptop operations, walkie-talkie communication, and ability to read pricing and release sheets
- Strong English language proficiency
- Demonstrated knowledge of current fashion trends and competitive landscape
- Ability to work flexible schedules including nights, weekends, peak season, and high-traffic retail days
- Physical ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
- Preferred: social media proficiency, experience with live-stream shopping or video demonstrations, clienteling expertise, and data acquisition skills
Skills
Experience
Minimum 1 year of sales experience, preferably in luxury retail environments. Familiarity with fashion trends, competitor positioning, and omni-channel retail operations is advantageous. Prior experience with clienteling systems, social media selling, or digital customer engagement tools is preferred.
Education
High school diploma or equivalent required. Additional education or professional development in retail, fashion merchandising, or customer service is a plus.
Workplace
The role is situated in Edina, Minnesota, USA — conveniently close to Minneapolis.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Style Advisor», «Retail Associate», «Sales Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.